F.A.Q - Provantage Consulting

What does Provantage Consulting do?

Provantage Consulting is a multidisciplinary firm offering HR Consulting, Workplace and Family Mediation, and Counselling Services. We help individuals, teams and organisations build healthier, more compliant and more productive environment.
Visit the website to find out more: www.provantageconsulting.co.za

Who do we work with?

We work with SMEs, Large Corporations, Non-Profit Organisations and individuals across South Africa.

Where are you based and do you offer remote services?

We are based in South Africa and offer both in-person and virtual services. Our counselling and mediation sessions as well as HR consultations can be conducted remotely for your convenience.

How do you know which service or bundle is right for me or my business?

We offer an initial consultation to assess your needs. During this session we will recommend the most suitable service or bundle to address your needs or challenges.

What HR services do you provide?

We offer a full range of HR services including recruitment, onboarding, performance management, employee relations, compliance audits and policy development. We also support organisations in building positive workplace cultures that enhance engagement.

Can I outsource my HR to you?

Yes, we outsource HR solutions to manage your day to day HR needs, allowing you to focus on your core business.

What type of mediation do you offer?

We specialise in workplace mediation (including conflict resolution, grievance facilitation and team dynamics) as well as family mediation, such as co-parenting agreements and divorce settlements.

What is the difference between mediation and legal action?

Mediation is a voluntary, confidential process where a neutral third party helps disputing parties reach a mutually acceptance agreement. It is often faster, more cost-effective and less stressful than going to court.

Who can benefit from your counselling services?

Our counselling support is available to individuals, employees and teams experiencing stress, burnout, conflict or personal challenges that affect performance and wellbeing.

Are your counselling sessions confidential?

Absolutely, all counselling services are confidential and adhere to ethical and legal standards for client privacy.

What are your service bundles?

We offer a variety of service bundles that combine HR consulting, Mediation and Counselling support. To explore our bundles in detail, please visit our website: https://www.provantageconsulting.co.za/service-bundles

Do I have to use a bundle or can the services be tailored to my company's needs?

You do not have to choose a bundle. We offer flexible, stand alone services and can customise solutions based on your company's unique goals, size and challenges.

Are the bundles only for businesses or can individuals choose them too?

Some of our bundles, Family Resolution Bundle, are designed specifically for individuals and families, while others focus on organisational needs. If you are unsure which applies to you, reach out and we will guide you.